Closing time = 4:30pm, Customer walks in at 4:26pm; dropped off by someone that immediatly drives away.
Me: Oh, How can I help you?
Him: I just need to pay my car Ins
Me: Okay, you just made it because I close at 4:30
Him: Yeah I know, thats why I hurried and im in a rush
(( I look up policy and its been cancelled for non payment since Feb.))
Me: your policy has been cancelled for a very long time.
Him: Yeah I know. Its been broke down. Im here to pay it.
Me: Okay. Well, I have to rewrite the policy and you had full coverage so I have to see the car.
Him: Oh my brother just went down the street to Popeyes to use the bathroom. Why you gotta see it?
Me: Because you want full coverage and that requires an inspection of the car for prior damage that we are not responsible for.
Him: Okay. Look here dude (in a sucking up voice). My car was wrecked last night; not my fault (never is). I was gunna see if theres anything you can do for me if I help you out any?
Me: Ahh shit man, why didnt you just tell me. You know im cool & you didnt have to lie about it....but that was good! He drove off before i could even tell if there was even damage, haha.
Him (Laughing & smiling) I know man, I just wasnt sure but I know your cool. So we can take care of each other on this?
Me: (smiling) Ahh hell no, & unfortunatley, I have to ask you to leave and never come back to my office again.
Him (smile is gone). You serious?
Me: Yep. But I meant the part when I said nice try.