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Todays lesson: Don't be a hypocrite. Guy calls in, yelling & complaining that he was involved in a accident and does not have medical or rental car on his policy (electives in Indiana). After he calms down I explain the cost, like $10, to add these to the policy and he will have them for future incidents. "Nah, that's ok. I was just wanting them for this accident. I cant afford extra premium at this time"  Next!!
Posted 10:45 AM

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