FRIDAY, OCTOBER 7, 2016
Customer: I want to make my payment, my name is_________
Me: Ok. Whats your card #?
Customer: oh duh. I forgot I needed that.
Me: Thats ok. Take your time
Customer: Can you tell me when its paid off?...
Me: Sure. This is the last payment in this 6 months term. Your renewal starts May 28 (she was late)
Customer: ok, whats that mean?
Me: Well, Insurance renews every 6 months. Its the only time an Insurance company can re-evaluate the risk & as long as your record is clean, you will be fine.
Customer: so when is my policy paid off in full?
Me: Im sorry, I dont quite understand your question.
Customer: When can I stop paying?
Me: Ummmm, this is insurance, not a car lot. You will pay forever.
Customer: Ohhhhh. Ok.
Posted 9:52 AM