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Customer comes in to reinstate her policy.......

 She: I need to pay on my policy. Its about 3 months past due.

 Me: I have to re-start the policy new if its over 30 days behind in payment.

 She: Well okay.

 Me: Have there been any changes of your info on file with us & where is the car? (she wants full coverage so we have to inspect it).

 She: They have it. (referring to the car lot where she purchased it)

 Me: So it has been repo'ed by the car lot?...Is there any damage to it?

 She No.

 Me: Okay. Whats the name of the dealership its at?

 **** I begin to call them to verify*****

 She: (with finger on chin) Im trying to think if there is any damage to it.....(While im on the phone with car lot)

 Carlot: I'll have to go look at car then call you back.

 She: Well. My ride is in a hurry so can I come back later to finish this?

 Me: Sure. I have to wait for the car lot to call me back anyways.....

 :::::::: She leaves:::::::::

 - 10 mins later, carlot calls back & says there is damage to the rear. Sends pic ; Car's rear end smashed over 2 ft in.

 NEXT!!!!

Posted 6:32 PM

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Auto Insurance Express | 1710 East 10th St | Jeffersonville, IN 47130 | Phone: 812.280.8182

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